Committed to Protecting Your Information
H.O.P.E. Health Resort is committed to protecting your information. We know that you care how your information is used and shared. This privacy notice discloses the privacy practices for H.O.P.E. Health Resort, and applies to donor information that we collect both online and offline. This policy will notify you of the following:
What personal identifiable information is collected from you through our website;
How personal information is used and with whom it may be shared;
What choices are available to you regarding the use of your information;
The security procedures in place to protect the misuse of your information, and
How you can correct any inaccuracies in the information.
Information Collection & Use
We are the sole owners of the information collected on this site. We only have access to information that you voluntarily provide us via email, website, or other direct contact from you. We will not sell or rent this information to anyone.
We collect information primarily to accept donations, volunteer applications, and provide you with information concerning our trips, projects, and events. Donors may provide us with personal information (such as name, address, email address, telephone numbers and/or credit/debit card information). If a donor, or a website visitor, contacts us by email they may provide us with their email address, and name.
Providing data is required in order for us to process your donations, volunteer applications, online orders, subscriptions, or respond to inquiries. We may also use information for analytical purposes, to improve our website, our donor base, our outreach, or to respond to requests for information or merchandise.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, cookies are used on our ordering website to keep track of the items in your shopping cart. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Updates & Modifications
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (billing or customer service) are granted access to personally identifiable information.
If we need, or are required, to contact you about the privacy or security of your information, we may do so by telephone, email, or mail. If you have any questions, concerns, requests, or comments about privacy, you can contact us by email or phone at:
Effective: July 4, 2019